You are able to return your items within 30 days from date of purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The Old Barn
Late or missing refunds (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will process your refund to your credit card or original method of payment and then send you a notification email. We are unable to refund the postage element of your order unless your garments are faulty.
If you have not received a refund yet, first check your bank account again and
contact your credit card company, it may take some time before your refund is officially credited to your account. If you have done all of this and you still have not received your refund, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This does not however to promotions where you have purchased multiple items.
Exchanges (if applicable)
We replace items if they are defective or damaged, however if you have ordered the wrong size, you will need to order again and we will refund the original item. Please send us an email to firstname.lastname@example.org and we will explain the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, and we send you a replacement the cost of return shipping will be paid by us.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.