All orders received after the 15th December will be despatched w/c 9 January 2023.
Please be aware that Royal Mail services are severely disrupted due to seasonal high demand and postal strikes. Our Christmas cut-off date was 10am on 12th December. Orders received after this date may not arrive in time for Christmas unless you spent £50 or more, which would have qualified you for a courier upgrade.
We aim to ship within 5-7 working days from receipt of order in most cases.
Orders received over the weekend will not be processed until the following Monday. Unfortunately, there are occasional delays with the postal service at present due to COVID-19 and this is outside of our control. We thank you for your patience and understanding in these unusual times.
Please note that some items including mugs will arrive separately as we use a different supplier.
Please provide a delivery address where somebody is likely to be in to receive delivery (e.g. work address) as this will help us get your order to you as quickly as possible.
Our delivery costs are calculated by weight and presented at checkout. All deliveries are shipped via Royal Mail Tracked or DPD depending on weight/value of items.
We have no control over exceptional conditions such as Royal Mail postal strikes, so we ask that you please allow an extra few days before contacting us with delivery queries at such times.
Please contact us at firstname.lastname@example.org if you have any questions.
*Our number one priority is your complete satisfaction and we endeavour to do our very best at all times* MOT